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Hello
I'm a Business professional with extensive customer service, account management & sales experience within the Retail, Financial Services and Aviation sectors...
- Account Management
- Customer Service/Support
- Collections
- Credit Control & Litigation
- Reporting & Analysis
- Default & Recoveries
- Administration
- Professional, proactive approach
- Drive, energy & enthusiasm
- Excellent communication skills
- Target/Results orientated
- Flexible, "can do" attitude
- Effective negotiator
- Strong organisational skills
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about me
Coming Soon...
cv
Relevant Work Experience
Sept '03 - Apr '07 Welcome Financial Services Customer Accounts Manager
Managed relationships and accounts with existing customers. Debt book approximately Stg30M spread across 800 customers.
Delivered challenging business targets based on cash receipt and new business referrals.
Conducted initial review and analysis of overdue customer accounts. Identified and resolved potential issues/problems.
Produced forecasting on anticipated cash receipts & cross selling opportunities for Area & Regional Managers with high success rates.
All Work Experience
Jun '00 - Sept '03 NEXT Plc Arrears Collections/Customer Service
Apr '08 - May '09 Isle of Wight College Enrolments Officer
Jul '07 - Apr '08 B-N Group Customer Support Co-ordinator
Apr '07 - Jun '07 Pertemps Enrolment Administrator (Temp)
Aug '97 -Jun '00 Safeway Stores Plc Customer Services/Administration
contact me
Please feel free to contact me through any of the details below.
